FAQs

1. Q: Is it safe to shop on your site?

A: Absolutely! Our site uses a secure SSL connection to protect your personal information, and we implement advanced security measures to ensure the confidentiality of your data.

2. Q: What payment methods do you accept?

A: We accept major credit cards, PayPal and other secure methods. Simply choose the option that suits you best during checkout.

3. Q: What is your return policy?

A: We offer a simple, hassle-free returns policy. If your order is defective, you can return the product within 14 days of receipt for a full refund.

4. Q: How can I contact customer service?

A: Our customer service team is available 24/7. You can contact us via the contact form on our site, by email at isunity1@gmail.com.

5. Q: Is my credit card information secure on your site?

A: Absolutely. We use advanced security protocols to protect all sensitive information. Your data is treated securely and confidentially.

6. Q: Do you offer international shipping?

A: Yes, we offer international shipping. Shipping costs and times vary depending on destination. You can view the details during the checkout process.

7. Q: What should I do if my item is damaged upon receipt?

A: We apologize for any inconvenience. Contact our customer service within 48 hours of receiving your order, and we will promptly arrange a replacement for the damaged item.

8. Q: Can I cancel my order after placing it?

A: We process orders quickly, but if you need to cancel, contact us as soon as possible. However, once the order is shipped, it cannot be canceled.

If you need additional information, do not hesitate to contact us.